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Public
Health-Seattle & King County
Seattle and King County, Washington State, USA
March 16, 2004 |
Number of Full-Time Employees
Number of full-time employees of the Local Public Health
Agency (does not include business associates) |
Jurisdiction Population
Population of the area covered by the Local Public Health
Agency (LPHA) |
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2,000 FTE |
1.7 million population (2001 population estimate) |
Covered Entity Status
LPHA's status under HIPAA (e.g., fully covered, hybrid) |
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King County Government, Washington has been
classified as a hybrid entity. However, the public health
department itself is considered a fully-covered, designated health
care component.
When Public Health-Seattle & King County (PHSKC)
began the process of deciding on its covered entity status, it first
looked at whether the department qualified as either a health plan
or a health care provider. This is particularly important for
compliance with the Transactions and Code Set Rule. In the first
case, although PHSKC does pay for some services (e.g., the Ryan
White funds, Breast and Cervical Health), it does not need to accept
electronic data transactions for payment of those services. Jail
Health services also pays for health care services provided outside
of the clinic; however, the jail is exempt from the requirement to
accept transactions. In contrast, PHSKC does process data
electronically in its capacity as a health care provider. As such,
it was determined that at least some activities would be covered
under HIPAA Transactions.
During the initial assessment, PHSKC considered becoming a
hybrid entity, covering only those activities specifically required
under HIPAA; for instance, only designating the clinical components
that submit covered transactions. However, PHSKC took several issues
into account. First, the entire department was already in compliance
with the current state privacy law, much of which was more stringent
than HIPAA. Second, there is a need to share PHI across the department (subject to
minimum necessary) that would require the construction of
substantial firewalls if the department adopted a hybrid model,
Finally, privacy staff within PHSKC believed that HIPAA would likely guide
future operations within the health care sector, at least indirectly
affecting the entire department, regardless of whether particular
sections were covered or not. Based on these considerations, the decision was made
to make the department a fully-covered designated health care
component.
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Structure of LPHA
How is the LPHA structured (e.g., centralized within the
state or more autonomous)? |
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King County, Washington is the eighth largest
metropolitan local health department in the country. Over one-third
of the state’s population resides in the county. As such, although
it works closely with the state Department of Health, the
city-county public health department operates autonomously.
PHSKC operates 13 full-time, direct service clinics, four of
which provide primary care, and numerous satellite/specialty
clinics. |
Function of LPHA
What services does the LPHA provide? |
As befits
a large public health agency, PHSKC provides numerous public health
and health care services, including:
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Service Delivery Activities |
Non Service Activities |
- Primary care (4 clinics)
- Women, Infants, and Children (WIC) program
- Public Health Nursing and/or field nursing home visits
- Immunization
- Sexually Transmitted Diseases (STDs)
- Special tuberculosis clinic
- Public health lab (indirect service location)
- High-risk, urgent care in the county jail
- Emergency Medical Services (EMS): PHSKC provides oversight
and acts as a health officer for paramedics and emergency
medical technicians (EMTs); PHSKC also operates a portion of
direct EMS services in South County.
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- Epidemiological planning and evaluation
- Data analysis
- Vital records
- Public health education
- Contract with the State for immunization registry
- Environmental health
- Teen health education services
- Disease investigation
- Surveillance
- Medical examiner/coroner
- Alcohol and Tobacco Prevention Programs
- Vital Statistics (births and deaths)
- Maternity case management and support services
- Family planning
- HIV/AIDS education
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Challenge to HIPAA Privacy Rule
Compliance
This section details the specific challenge to HIPAA Privacy
Rule compliance faced by the LPHA. |
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Organizational Infrastructure and Privacy
Administration: State Law Preemption
In 1986, the State of Washington passed the
Uniform Health Care Information Act. Until the HIPAA Privacy Rule
was developed, the Uniform Health Care Information Act was the basis
for health care privacy in the state. In many ways, the Act is more
stringent or in line with HIPAA.
When it sought to implement the HIPAA Privacy
Rule, PHSKC had to reassess its implementation of state law within
the context of the new federal law.
In general, HIPAA sets a benchmark for privacy, which states are
allowed to surpass as long as they remain in compliance with HIPAA.
For a state such as Washington with strong and numerous privacy
rules and regulations previously in effect, the challenge to PHSKC
was to integrate the federal and state laws into one set of clear
policies and procedures.
PHSKC has had many challenges in determining
when it is permitted to use and disclose Protected Health
Information. Some of the biggest challenges have been based on the
different role PHSKC plays in the health care system.
- PHSKC provides direct treatment to clients. When providing
treatment, the disclosure rules are very clear (TPO, and as
permitted by law).
- PHSKC also serves as a Public Health Authority. When serving in
this capacity, PHSKC is also permitted to use and disclose PHI,
yet the rules are somewhat different and less clear. Examples of
ambiguity include: When can information can be disclosed to the
state as well as CDC?; What constitutes surveillance information?;
and How do these health records tie into the designated records
set, as well as the accounting of disclosure requirement?
- PHSKC is also required to use and disclose information for vital
statistics such as births and deaths. These disclosures are under
the guidance of the state registrar and NCVHS.
- As a Public Agency, PHSKC is also subject to Public Disclosure
laws. Federal and State privacy laws often trump HIPAA, but this
does not solve the problem. It means that some parts of
information must be disclosed, while others must be kept private
(i.e., redacted).
Public Health Authority vs. QI vs. Research -- Depending on the
activity, the requirements under HIPAA and state laws are
different. PHSKC has found it helpful to go back to the intent of
the activity to determine if the activity is PHA, QI or Research.
Once the intent is established, use and disclosure policies and
procedures may be applied. Click here to see guidelines for defining
research.
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Section of HIPAA Privacy Rule in Question – Rule
This section will detail the specific portion of the HIPAA
Privacy Rule that is in question.
This section will also include a
link to the full-text of the HIPAA Privacy Rule. |
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§ 160.202 Definitions.
For purposes of
this subpart, the following terms have the following meanings:
Contrary, when
used to compare a provision of State law to a standard, requirement,
or implementation specification adopted under this subchapter,
means:
- A covered entity would find it impossible to comply with both the
State and federal requirements; or
- The provision of State law stands as an
obstacle to the accomplishment and execution of the full purposes
and objectives of part C of title XI of the Act or section 264 of
Pub. L. 104-191, as applicable.
More stringent
means, in the context of a comparison of a provision of State law
and a standard, requirement, or implementation specification adopted
under subpart E of part 164 of this subchapter, a State law that
meets one or more of the following criteria:
- With respect to a use or disclosure, the law prohibits or
restricts a use or disclosure in circumstances under which such
use or disclosure otherwise would be permitted under this
subchapter, except if the disclosure is:
(i) Required by the Secretary in connection with determining
whether a covered entity is in compliance with this subchapter; or
(ii) To the individual who is the subject of the individually
identifiable health information.
- With respect to the rights of an individual,
who is the subject of the individually identifiable health
information, regarding access to or amendment of individually
identifiable health information, permits greater rights of access
or amendment, as applicable.
- With respect to information to be provided
to an individual who is the subject of the individually
identifiable health information about a use, a disclosure, rights,
and remedies, provides the greater amount of information.
- With respect to the form, substance, or the need for express legal
permission from an individual, who is the subject of the
individually identifiable health information, for use or
disclosure of individually identifiable health information,
provides requirements that narrow the scope or duration, increase
the privacy protections afforded (such as by expanding the
criteria for), or reduce the coercive effect of the circumstances
surrounding the express legal permission, as applicable.
- With respect to recordkeeping or
requirements relating to accounting of disclosures, provides for
the retention or reporting of more detailed information or for a
longer duration.
With respect to any other matter, provides greater privacy
protection for the individual who is the subject of the individually
identifiable health information. Relates to the privacy of
individually identifiable health information means, with respect to
a State law, that the State law has the specific purpose of
protecting the privacy of health information or affects the privacy
of health information in a direct, clear, and substantial way. State
law means a constitution, statute, regulation, rule, common law, or
other State action having the force and effect of law.
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Strategy Employed to Address Challenge
This section describes the strategy employed by the LPHA to
overcome the challenge. |
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In order to comply with HIPAA, PHSKC created a
project structure and approval process to oversee, advise and guide
the assessment, planning, and implementation of the project in order
to meet the business needs of the department. PHSKC recognized the
importance of complying with the new federal law, but wanted to do
so in a way that improves service delivery instead of creating more
bureaucracy. There are several teams associated with the project.
The steering committee was comprised of the executive leadership of
all departments/divisions within PHSKC in the county. A task force
was created comprised of department managers that would address and
advise on the operational impact of issues, policies and procedures
put in place to comply with HIPAA. The task force was divided into
three subcommittees to address specific issues, including
transactions, privacy, and security. See a diagram of the project
structure here.
Within the privacy subcommittee, meetings were held monthly to plan,
problem solve and implement activities.
In addition, a project manager was hired to run
the project. The person selected for the position was hired, not
because of any specific knowledge of privacy, but because of the
individual’s knowledge of the department and how it worked, as well
as leadership skills required to move the project forward in a way
that created buy-in and support. Executive leadership made this
decision because they believed that consultants retained during the
project used for this project already had a detailed knowledge of
HIPAA; what they lacked was a clear understanding of how the
department worked. As they worked with the project manager, they
received thorough information about the department. In return, the
consultants educated the project manager and the department about
HIPAA.
Prior to
development of an implementation plan for the Privacy Rule, PHSKC
hired a consulting firm to conduct an analysis for compliance. Over
the course of six months, the project team, including the
consultants, completed the first phase of the project to develop an
implementation plan. The process included:
- Needs assessment;
- Gap Analysis;
- Cost assessment for implementation of HIPAA;
- Developed an implementation plan; and
- Developed a leadership training program.
The gap analysis specifically compared the
state’s privacy laws (e.g., Uniform Health Care Information Act)
with the HIPAA Privacy Rule.
To perform the analysis, the consultant
employed the following step-by-step approach:
- To
establish the impact of HIPAA on the PHSKC, the project team
interviewed approximately 73 staff members and evaluated over 63
programs and services. The interviews identified processes
inclusive of HIPAA covered transactions as well as protected
health information (PHI).
- The
gap analysis looked at the direct impact of HIPAA. The Gap
Analysis built on the Needs Assessment performed earlier, and
identified the specific impact that the HIPAA rules had on the
organization, and documented the distance between PHSKC’s current
state and remediation required for HIPAA compliance. The project
team reviewed the information collected in the Needs Assessment,
and obtained additional information related to specific topics.
Please note that the Gap Analysis took precedence over the Needs
Assessment. As additional information was gathered, some of the
findings in the Needs Assessment were found to no longer be
factors in gaining HIPAA compliance. Conversely, some additional
findings were present in the Gap Analysis as a result of the
continued analysis completed for this task. Compliance gaps were
prioritized to identify those that posed the greatest risk to the
organization. These findings were used to develop compliance
plans for the organization.
- State law was reviewed to determine what was required of
PHSKC prior to implementation of the Privacy Rule.
- Other regulatory requirements were reviewed against state
law and the HIPAA Privacy Law. For instance, Jail Health
Services’s policies and procedures must comply with NCCHS and the
Medical Examiner’s Office has it own set of standards and
procedures.
- The Privacy Rule itself was reviewed to identify its
specified requirements.
- Both state and federal laws were compared to assess
similarities and differences, and determine the changes to
policies and procedures necessary for compliance with both laws.
After the gap analysis had been conducted, the
project team analyzed costs and options. Based on the cost
analysis, an implementation plan was developed and approved. Given
that the plan was approved in February 2003, a short-term plan was
developed to meet the immediate needs of the April 14, 2003 deadline
specified by HIPAA. The short-term plan included creation of a
privacy office within PHSKC, implementation of the notice of privacy
practice, training staff regarding HIPAA, and developing a long-term
implementation plan.
PHSKC decided not to use a consultant for the
actual implementation because PHSKC wanted to grow a knowledge base
of HIPAA (and state law) within the organization. PHSKC recognized
that compliance is an ongoing activity -- not something that is
performed once. Instead, PHSKC leveraged existing staff who had
been involved in HIPAA and brought on new and temporary staff to
help with compliance. As part of the implementation plan, the
project team and other staff broke into sub-privacy teams to focus
on specific areas for compliance. The various teams began to use
the gap analysis to identify the policies and procedures that would
have to be changed and/or created to comply with the Privacy Law.
For example, PHSKC determined that its “consent form,” mandated by
state law, would have to be changed to the “authorization form”
set-forth under HIPAA. However, under state law, the release
expires in 90 days. Because no provision in HIPAA conflicted with
the 90-day expiration, PHSKC integrated the expiration into the new
“authorization form.”
Since February 2003, PHSKC has continued to develop policies and
procedures. PHSKC, will continue to refine policies and procedures
as it works to comply with the HIPAA Security Rule. Click
here to
see information on PHSKC’s HIPAA Security Team.
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Facilitators to Implementing Strategy
This section describes some of the things that helped the
LPHA implement the strategy. |
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Washington State Hospital Association
Prior to the
efforts conducted by PHSKC,
the Washington State Hospital Association contracted with a legal
firm to conduct a pre-emptive analysis. While the analysis did not
address the specific concerns of PHSKC as a public health authority, it did
address issues pertaining to the department’s role as a medical care
provider. This provided PHSKC with an external,
unbiased resource to reference in comparing the Uniform Healthcare
Information Act and HIPAA. PHSKC became informed about the
pre-emptive analysis through a community forum called Community
Health Information Technology Alliance (CHITA), a WEDI-SNIP
discussion group.
Washington State Department of Health
Because the
Washington State Department of Health (DOH) classifies only a small
portion of itself as a covered entity under the Privacy Rule, its experience
with HIPAA implementation was not particularly useful for PHSKC’s initial review of state and federal law, as well as implementation. However, the state has added
mandatory reporting information on its HIPAA Web site. The State
Department of Health has also created a DOH HIPAA Privacy Office,
though it does not include a liaison for local public health
agencies. PHSKC has used the mandatory reporting
definition as reference for themselves and to other health care
providers. PHSKC has also been able to pose questions
to the state Privacy Office.
Collaboration with Other Local Public Health Agencies
Many of the
local public health agencies in Washington State have developed
an informal network to communicate ideas and experiences regarding
implementation of the Privacy Rule. Because there is little, if
any, direct validation for correct implementation of HIPAA, the
network acts as a means to share interpretations and activities
among local public health agencies. In the case of comparing state
and federal law, PHSKC used the network to compare
interpretations and the adjoining policies and procedures developed
in other local public health agencies.
Outside Consultants
The outside consultants, hired by PHSKC, used at the beginning of the process brought a
level of expertise that the department simply did not have. The
consultants were able to educate the department about how state and
federal law compared, and helped the department develop the training
necessary to educate the entire staff.
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Barriers to Implementing Strategy
This section details the barriers the LPHA faced while implementing the
strategy. |
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Federal/State
Law Variation
According to the
Privacy Rule, if state law is more stringent than HIPAA then the
state law takes precedence. However, the Privacy Rule is a nuanced
document, that necessitates careful review. While state law may be
similar to HIPAA, some of the federal requirements may not be
completely identical. Slight variations between state and federal
law may have significant effects.
Through its gap
analysis, PHSKC determined that the State Consent to
Release form, with nine separate parts, was much more comprehensive
than the Authorization to Release form required by HIPAA.
Therefore, changes were deemed unnecessary. However, the state form
did not specifically list client rights as directed by HIPAA.
Therefore, soon after the April 15th, 2003 deadline,
other agencies started to reject the authorization forms from PHSKC.
PHSKC had to act quickly to produce a HIPAA and state compliant
authorization.
Policies and Procedures
Prior to HIPAA,
local public health agencies shied away from developing policies for
fear of being held accountable to those policies, including the
possibility of non-compliance with state law. With the advent of
the Privacy Rule, local public health agencies were forced to
develop those policies. Due to the various interpretations of HIPAA
throughout PHSKC’s programs and services, the agency experienced
difficulty creating policies and procedures which complied perfectly
with HIPAA and also supported the agency’s many operations
requirements. As a result, the release of various policies and
procedures has been delayed.
Disclosure of Protected Health Information
As with other
activities performed by the Department, PHSKC faced inconsistencies and confusion
between state law and HIPAA affecting its role as a public health
authority and its ability to disclose PHI. For example, reconciling
death certificates, which are considered public records by the
state, was raised in the gap analysis. Three sections in the death
certificate referenced the cause of death, which may be considered
PHI under HIPAA. These types of situations all needed resolution
before information could be disclosed.
Despite training their own staff about HIPAA and developing policies
and procedures based on the gap analysis, PHSKC also faced the
problem of other agencies not understanding the disclosure rules for
Protected Health Information (PHI). In many cases, other agencies
were not only unaware of what HIPAA required, but were also not
fully compliant with previous state law.
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Actions Taken to Overcome Barriers
This section describes how the LPHA overcame the barriers faced while
implementing the strategy. |
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Federal/State Law Variation
In general, PHSKC has been forced
to increase the level of scrutiny of the gap analysis to make sure
that any state law deemed more stringent than HIPAA, and therefore
used as the basis for policies and procedures, not miss any of the
subtle differences in the Privacy Rule. In the example described
above, PHSKC was forced to
revise their new release form to include the client’s rights on the
form. This met the HIPAA requirement and was then deemed acceptable
by the agencies that had rejected the original form.
Policies and
Procedures
To address the
issue of creating and altering policies and procedures to comply
with the Privacy Rule, all policies and procedures were created as
“working drafts” during their initial release. As policies and
procedures were implemented, they were altered as their impact
became clear, particularly as interrelation of various policies was
discovered.
By creating a
draft document system, PHSKC was able to begin
implementation of the policies without having to wait for
finalization. This system was supported by a flexible review
process. In effect, overarching concepts for policies were
initially approved without fixed details. As the impact of the
policies became clear, the policies and procedures in question were
altered and then went through a final clearance process.
Disclosure of Protected Health Information
To facilitate
its compliance, PHSKC has tried to differentiate it’s role as a
direct treatment provider verses an indirect treatment provider.
- Direct treatment
provider: PHSKC provides treatment to clients, and the disclosure
rules are much more clear TPO, and as permitted by law. This is
also where clients are to receive the Notice of Privacy Practice.
- Indirect treatment
provider: PHSKC does not directly treat the client. PHSKC may
work with the health care provider and advise how to handle the
particular disease, or work with the client and the treating
provider. This is where the role is less clear, and the
disclosure issues are more difficult. In general PHSKC
de-identified information whenever possible, or limits the amount
of information disclosed. For instance, when working with the
health care provider, PHSKC may only mention the name of the
client that the provider is treating and reference other
statistical numbers. When working with the media, the information
is de-identified unless particular information is required to
control the disease
To deal with
issues related to its ability to release PHI in its capacity as a
public health authority, PHSKC decided to employ
pre-emptive analyses. Although delaying decisions on the release of
various data by as many as three to four months, these analyses
result in clear decisions on the release of PHI. In the case of the
death certificates, PHSKC worked with the Washington
State Department of Health (DOH) to make a determination on whether
current practices regarding release of these data would violate
either HIPAA or state law. In this case, the DOH’s finding, based
on recommendations from NCVHS, was that the current practice was in
compliance with both laws. Fortunately, PHSKC has been able to minimize the amount
of time necessary to complete these pre-emptive analyses because of
the baseline knowledge that has been developed over time.
To clarify misperceptions regarding disclosure of PHI among other
agencies, PHSKC created a letter signed by the Public Health
Director and Health Officer. Included in this letter, designed for
the other agencies' own use, was
information explaining both how HIPAA allows disclosure of PHI for
public health and how state law requires such disclosure. PHSKC
continues to provide similar information to other agencies when
there is confusion. However, PHSKC has no authority to enforce
reporting of information; they may only provide education.
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Resources Used to Implement Strategy
(e.g., in-house, state assistance, outside vendor)
This section lists the resources used by the LPHA to implement the
strategy. |
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To facilitate the integration of state and federal law and verify state law
preemption, PHSKC used a number of different resources. The
following is a list of resources, both generic (i.e., local public
health agencies will have to find the resource specific to them) and
specific (i.e., resources that can be used by various local public
health agencies).
Generic Resources
- Outside consultants;
- State Law;
- Other local public
health agencies; and
- Legal counsel –
internal and external counsel.
Specific
Resources
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Outcomes of Strategy Implementation
This section describes the outcomes of strategy implementation, intended
and/or unintended. |
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Though PHSKC continues to develop and refine policies and procedures based
on the original gap analysis, many of the state preemption issues
have been identified and dealt with appropriately. |
Consequences
This section describes the consequences, both intended and unintended, of
implementing the strategy. |
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By having to conduct the state/federal review of privacy policies and
procedures, PHSKC has standardized many of its business practices. This activity has provided an opportunity to revisit old procedures, improve quality, and create economies of scale. |
Challenge to HIPAA Privacy Rule
Compliance
This section details the specific challenge to HIPAA Privacy Rule
compliance faced by the LPHA. |
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Contracts/Agreements – Business Associate Agreements
In order to comply with requirements in the HIPAA Privacy Rule, PHSKC’s
legal department advised that business associate requirements be
included as a standard in all contracts. This way, whenever PHI is
used or disclosed it would be protected per the contract.
Originally PHSKC, thought that this would address most of the
business associate requirements. However, given that PHSKC is a
large complex organization, operating under the county’s large
complex organization, the blanket solution was not completely
effective.
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Section of HIPAA Privacy Rule in
Question – Rule
This section will detail the specific portion of the HIPAA Privacy Rule
that is in question. This section will also include a link to the
full-text of the HIPAA Privacy Rule. |
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§ 164.502 Uses and disclosures of protected health information: general rules.
(e)(1) Standard: disclosures to business associates.
(i) A covered entity may disclose protected health information to a
business associate and may allow a business associate to create or
receive protected health information on its behalf, if the covered
entity obtains satisfactory assurance that the business associate
will appropriately safeguard the information.
(ii) This standard does not apply:
(A) With respect to disclosures by a covered entity to a health care
provider concerning the treatment of the individual;
(B) With respect to disclosures by a group health plan or a health
insurance issuer or HMO with respect to a group health plan to the
plan sponsor, to the extent that the requirements of § 164.504(f)
apply and are met; or
(C) With respect to uses or disclosures by a health plan that is a
government program providing public benefits, if eligibility for, or
enrollment in, the health plan is determined by an agency other than
the agency administering the health plan, or if the protected health
information used to determine enrollment or eligibility in the
health plan is collected by an agency other than the agency
administering the health plan, and such activity is authorized by
law, with respect to the collection and sharing of individually
identifiable health information for the performance of such
functions by the health plan and the agency other than the agency
administering the health plan.
(iii) A covered entity that violates the satisfactory assurances it
provided as a business associate of another covered entity will be
in noncompliance with the standards, implementation specifications,
and requirements of this paragraph and § 164.504(e).
(2) Implementation specification: documentation. A covered
entity must document the satisfactory assurances required by
paragraph (e)(1) of this section through a written contract or other
written agreement or arrangement with the business associate that
meets the applicable requirements of § 164.504(e).
§ 164.504 Uses and disclosures: organizational requirements.
(e)(1) Standard: business associate contracts.
(i) The contract
or other arrangement between the covered entity and the business
associate required by § 164.502(e)(2) must meet the requirements of
paragraph (e)(2) or (e)(3) of this section, as applicable.
(ii) A covered
entity is not in compliance with the standards in § 164.502(e) and
paragraph (e) of this section, if the covered entity knew of a
pattern of activity or practice of the business associate that
constituted a material breach or violation of the business
associate’s obligation under the contract or other arrangement,
unless the covered entity took reasonable steps to cure the breach
or end the violation, as applicable, and, if such steps were
unsuccessful:
(A) Terminated the contract or arrangement, if feasible; or
(B) If termination is not feasible, reported the problem to the Secretary.
(2) Implementation specifications: business associate contracts. A
contract between the covered entity and a business associate must:
(i) Establish
the permitted and required uses and disclosures of such information
by the business associate. The contract may not authorize the
business associate to use or further disclose the information in a
manner that would violate the requirements of this subpart, if done
by the covered entity, except that:
(A) The contract may permit the business associate to use and disclose protected
health information for the proper management and administration of
the business associate, as provided in paragraph (e)(4) of this
section; and
(B) The contract
may permit the business associate to provide data aggregation
services relating to the health care operations of the covered
entity.
(ii) Provide
that the business associate will:
(A) Not use or
further disclose the information other than as permitted or required
by the contract or as required by law;
(B) Use
appropriate safeguards to prevent use or disclosure of the
information other than as provided for by its contract;
(C) Report to
the covered entity any use or disclosure of the information not
provided for by its contract of which it becomes aware;
(D) Ensure that
any agents, including a subcontractor, to whom it provides protected
health information received from, or created or received by the
business associate on behalf of, the covered entity agrees to the
same restrictions and conditions that apply to the business
associate with respect to such information;
(E) Make
available protected health information in accordance with § 164.524;
(F) Make
available protected health information for amendment and incorporate
any amendments to protected health information in accordance with
§164.526;
(G) Make
available the information required to provide an accounting of
disclosures in accordance with § 164.528;
(H) Make its
internal practices, books, and records relating to the use and
disclosure of protected health information received from, or created
or received by the business associate on behalf of, the covered
entity available to the Secretary for purposes of determining the
covered entity's compliance with this subpart; and
(I) At
termination of the contract, if feasible, return or destroy all
protected health information received from, or created or received
by the business associate on behalf of, the covered entity that the
business associate still maintains in any form and retain no copies
of such information or, if such return or destruction is not
feasible, extend the protections of the contract to the information
and limit further uses and disclosures to those purposes that make
the return or destruction of the information infeasible.
(iii) Authorize
termination of the contract by the covered entity, if the covered
entity determines that the business associate has violated a
material term of the contract.
(3) Implementation specifications: other arrangements.
(i) If a covered
entity and its business associate are both governmental entities:
(A) The covered
entity may comply with paragraph (e) of this section by entering
into a memorandum of understanding with the business associate that
contains terms that accomplish the objectives of paragraph (e)(2) of
this section.
(B) The covered
entity may comply with paragraph (e) of this section, if other law
(including regulations adopted by the covered entity or its business
associate) contains requirements applicable to the business
associate that accomplish the objectives of paragraph (e)(2) of this
section.
(ii) If a
business associate is required by law to perform a function or
activity on behalf of a covered entity or to provide a service
described in the definition of business associate in §
160.103 of this subchapter to a covered entity, such covered entity
may disclose protected health information to the business associate
to the extent necessary to comply with the legal mandate without
meeting the requirements of this paragraph (e), provided that the
covered entity attempts in good faith to obtain satisfactory
assurances as required by paragraph (e)(3)(i) of this section, and,
if such attempt fails, documents the attempt and the reasons that
such assurances cannot be obtained.
(iii) The
covered entity may omit from its other arrangements the termination
authorization required by paragraph (e)(2)(iii) of this section, if
such authorization is inconsistent with the statutory obligations of
the covered entity or its business associate.
(4) Implementation specifications: other requirements for contracts and
other arrangements.
(i) The contract
or other arrangement between the covered entity and the business
associate may permit the business associate to use the information
received by the business associate in its capacity as a business
associate to the covered entity, if necessary:
(A) For the
proper management and administration of the business associate; or
(B) To carry out
the legal responsibilities of the business associate.
(ii) The
contract or other arrangement between the covered entity and the
business associate may permit the business associate to disclose the
information received by the business associate in its capacity as a
business associate for the purposes described in paragraph (e)(4)(i)
of this section, if:
(A) The disclosure is required by law; or
(B)(1)
The business associate obtains reasonable assurances from the person
to whom the information is disclosed that it will be held
confidentially and used or further disclosed only as required by law
or for the purpose for which it was disclosed to the person; and
(2)
The person notifies the business associate of any instances of which
it is aware in which the confidentiality of the information has been
breached.
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Strategy Employed to Address Challenge
This section describes the strategy employed by the LPHA to overcome the
challenge. |
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To be in
compliance with HIPAA, PHSKC had to develop a plan to address both
existing contracts, as well as new contracts.
Existing contracts:
There are
several types of agreements in place at PHSKC. In order to meet the
business associate requirement, PHSKC had to look at the various
types of agreements and attempt to implement a process to capture
existing agreements, as well as those developed in the future.
Below is the outline by agreement:
- Boilerplate
Contracts: standard contract and business associate language is
included. This language was added to all contacts being created
or renewed in 2003. The original thinking was that this would
address most contracts. What was found was that there were many
that did not get addressed through the process.
- Contracts let by King County where PHSKC may access
services through a direct voucher: The County will include the
business associate language in the agreement or send a stand alone
agreement.
- “Stand-alone”
Business Associate Agreements (BAA): to be used when the contract
itself is current and not being renewed or with no-money
contracts.
- Memorandum’s of
Understanding (MOU): Agreements where no money is exchanged, but
agreements are in place for indemnification and liability.
Business associate language has been added to the template, but
these contracts often extend over a longer period of time.
- PHSKC is the business
associate of another entity: PHSKC incorporates the language from
it’s agreement, or works through legal counsel to review and
approve the language set forth by the other agency.
New contracts:
In
addition, processes were modified so that program and contract
monitors can notify contracts of any new agreements that would be
consider business associates. There is now a check box for business
associate and criteria on all contract forms (County let, MOU,
Boilerplate, etc), and the contracts systems will track contracts
with the business associate agreement.
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Barriers to Implementing Strategy
This section details the barriers the LPHA faced while implementing the
strategy. |
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Business Associate Agreements
PHSKC
has numerous arrangements with community and other organizations,
including vendors, schools, and universities. As per HIPAA, many of
these arrangements would be considered business associate
agreements. However, because of the variation in the agreement
types it employs and the impact of state law on these arrangements,
PHSKC could not simply offer one-size-fits-all method to make these
arrangements compliant with HIPAA. |
Actions Taken to Overcome Barriers
This section describes how the LPHA overcame the barriers faced while
implementing the strategy. |
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Business Associate Agreements
For contractual
agreements that involve money for services, PHSKC decided to include
standard business associate language in all of the contracts. For
some of these contracts, the language is not necessary. However,
PHSKC determined that there was no harm caused by including the
language.
PHSKC also
employs memoranda of understanding when money is not involved. In
these cases, PHI disclosure may still occur. Contract monitors with PHSKC now review these agreements and insert business associate
language when it is deemed necessary. Contract monitors also make
sure that contracts made by the County on behalf of all the
departments include business associate language if PHI is affected.
On top
of adding language to new contracts and some of the memoranda of
understanding, PHSKC also revisited existing contracts, particularly
those that did not expire. Staff with the HIPAA office worked with
the procurement office to identify a list of contracts that might
need the business associate language. These contracts were then
reviewed and selected contracts were pulled because they need the
business associate language. Contractors were then sent a letter
indicating that the business associate language would be added to
their contracts as a contract amendment to be in compliance with
HIPAA. Forensic labs fell into this category of contractor. |
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Contact Name |
Title |
Contact Information |
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Kristi Korolak |
HIPAA Project Manager
Public Health, Seattle & King County |
Telephone: (206) 296-4776 |

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